Many VW, Audi, Škoda and SEAT cars left the factory with a small card showing the radio's 4-digit code. If you can find it, you can unlock the radio for free.
Where to look
- The service book wallet. This is the most common place. Look for a small card or slip, often credit-card sized, sometimes called a "radio pass" or "radio code card".
- The owner's manual pack, including any separate radio or sat nav manual.
- Written inside the manual or service book. Previous owners often wrote the code on the first or last page.
- The glovebox, boot or spare wheel well. Some owners leave a sticker or note there.
- Your paperwork from the dealer when the car was bought, or after a radio repair.
Check it matches your radio
A code card shows the radio's serial number as well as the code. Before using it, compare that serial with the label on your radio (it starts VWZ, AUZ, SKZ or SEZ). If the radio has been replaced, an old card will be for the wrong unit, and a wrong code counts towards the SAFE 2 lockout.
No card, or it's for a different radio?
You can get the code from the radio's serial instead. Find it using our serial number guide, then order the code: a fixed price, usually 1–3 hours, with your money back if it doesn't work.
Need your code? Original 4-digit code from your radio's serial. VW £19.99, Audi, Škoda and SEAT £24.99. 1–3 hours on average, money-back guarantee.
Get my codeQuick answers
Where is the radio code card kept in a VW?
Usually in the service book wallet or the owner's manual pack. It is a small card or slip showing the radio serial number and its 4-digit code. Previous owners sometimes wrote the code inside the manual instead.
I lost my radio code card. What can I do?
A main dealer may be able to help if you prove ownership, or you can get the code from the 14-character serial on the radio's label (starting VWZ, AUZ, SKZ or SEZ).